GDPR Policy

Pickleball Depot
Address: Pittsburgh, PA 15237
Contact: 412-519-7323 | Email: info@pickleballdepot.us

Pickleball Depot is committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal data and your rights under GDPR.

1. Data Controller

Pickleball Depot is the Data Controller responsible for processing your personal data.
Contact: info@pickleballdepot.us

2. Data We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Billing and payment details for purchases.
User Preferences: Product preferences, feedback, or service requests.
Website Usage Data: IP address, cookies, and browsing activity on our website.

3. How We Use Your Data

We use your personal data for the following purposes:

To process orders and provide our services.
To communicate with you regarding orders, promotions, or customer support inquiries.
To improve our products, services, and website experience.
To comply with legal obligations.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: When you give us permission to contact you or send marketing materials.
Contract: When processing is necessary to fulfill a contract (e.g., processing your orders).
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: To improve our services and provide a better customer experience.

5. Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Payment processors, delivery companies, and IT support teams.
Legal Authorities: When required to comply with legal obligations.

All third parties we work with are required to protect your personal data and use it only for the intended purpose.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Erasure: Request the deletion of your personal data (“Right to be Forgotten”).
Restriction: Request to restrict processing of your personal data.
Portability: Request to receive your data in a portable format.
Objection: Object to the processing of your data for certain purposes.
Withdraw Consent: Withdraw your consent at any time for data processing based on consent.

To exercise your rights, please contact us at info@pickleballdepot.us.

8. Data Security

We use appropriate technical and organizational measures to ensure your personal data is secure and protected from unauthorized access, loss, or misuse.