Please contact us to request a pre-paid shipping label. We are not responsible for lost or stolen items. You may want to purchase shipping insurance in case package is lost or stolen BEFORE it is delivered back to our facility. Save all packing materials - these must be used for returns.
Paddles
Sold "tested, used", or “on sale” paddles are returnable. Please see the specific information below as restocking fees apply. These paddles are NOT RETURNABLE after the third business day these are received by the customer. 10% restocking fee. Applies to paddles "post marked" returning to seller, the next business day the paddle was received by the customer. For example, if the customer receives the paddle on May 27th, 2022 and returns the paddle back to the Post Office May 28th, 2022, a 10% restocking fee will apply. 25% restocking fee. Applies to paddles "post marked" returning to seller, two business days after the paddle was received by the customer. 50% restocking fee. Applies to paddles "post marked" returning to seller three business days after the paddle was received by the customer. All other items All items are returnable within 30 days from our original ship date. Free return shipping does not apply. We charge a 50% restocking fee on all returned items other than paddles. Items are not returnable after 30 days FROM OUR SHIP DAY.