Accessibility Policy

Pickleball Depot
Address: Pittsburgh, PA 15237
Contact: 412-519-7323 | Email: info@pickleballdepot.us

Pickleball Depot is committed to ensuring accessibility and usability for all individuals, including those with disabilities. We strive to provide an inclusive experience at our facilities, in our services, and on our website to accommodate everyone.

1. Our Commitment

We are dedicated to:

Ensuring equal access to our facilities, services, and products.
Improving usability for individuals with disabilities.
Complying with applicable accessibility laws, including the Americans with Disabilities Act (ADA).

2. Accessible Facilities

At Pickleball Depot, we aim to ensure our physical location is accessible:

Entrances: All entryways are wheelchair-accessible.
Parking: Accessible parking spaces are available near our facility.
Restrooms: Restrooms are equipped to accommodate individuals with disabilities.
Support Services: Our staff is trained to assist customers with disabilities upon request.

If you encounter any accessibility barriers at our facility, please inform us immediately so we can address the issue.

3. Website Accessibility

We are committed to ensuring our website is accessible for all users, including those using assistive technologies such as screen readers.

Our website complies with the Web Content Accessibility Guidelines (WCAG) 2.1 to provide an inclusive digital experience.
Features include clear navigation, alternative text for images, and compatibility with assistive technologies.

If you experience any difficulty accessing our website or require assistance, please contact us at info@pickleballdepot.us.

4. Feedback and Requests

We value your feedback on how we can improve accessibility. If you have any suggestions, requests, or encounter barriers in accessing our services, please let us know through any of the following methods:

Phone: Call us at 412-519-7323.
Email: Send your feedback to info@pickleballdepot.us.
In Person: Speak to a member of our staff during your visit.

We aim to address accessibility issues promptly and effectively.

5. Staff Training

Our staff is trained to:

Understand accessibility needs and assist customers with disabilities.
Ensure an inclusive environment for all visitors.

6. Ongoing Improvements

We are committed to continually improving the accessibility of our facilities, services, and website to meet the evolving needs of our customers and to comply with best practices and legal standards.

7. Policy Updates

This Accessibility Policy is subject to periodic review and updates to ensure compliance and improvement. We encourage customers to check our website or contact us for the latest version.